![]() The EICAR test file is not actually malicious, but by industry-wide agreement it is detected as malicious by mainstream products with antivirus functionality so that people can verify that their security solutions are configured correctly. The European Institute for Computer Antivirus Research (EICAR) has developed a test file to help test antivirus programs. Perform the EICAR Test to verify virus detection In the Virus & threat protection window, you should see Bitdefender Antivirus with green checkmarks.ĥ.Click the link View in Windows Security, under Virus protection.Under System and Security, click Review your computer’s status.This will open Control Panel on your screen. Click the ⊞ Start button, type in Control Panel, then hit Enter on your keyboard.The Security and Maintenance feature from Windows Action Center will also inform you if you have antivirus protection: Check Security and Maintenance status in Windows If you recently purchased a new Bitdefender subscription and the validity is not reflected in the installed product, read – How to activate your Bitdefender subscription.Ĥ. Here, you can view subscription information and access your Bitdefender Central account to manage your devices’ protection.Ĭheck the subscription status to make sure that the subscription is up-to-date, and is not expiring soon. If the issue persists after a reboot, reinstall your Bitdefender product.īring up the Bitdefender interface from the Desktop icon or the system tray icon and access the account icon in the top right corner. In such a case, we recommend that you restart Windows. It can also occur when the Bitdefender services are not responding or when other errors affect the normal operation of Bitdefender. If you need help purchasing a Bitdefender subscription, read – How do I place an order? This usually happens when the subscription expires. ![]() If Bitdefender is not working at all, the system tray icon appears grayed out. They require your immediate attention and must be fixed as soon as possible. You are protected!Ĭritical issues are affecting the security of your system. No issues are affecting the security of your system. The Bitdefender system tray icon also informs you when issues affect your computer or how the product operates by displaying a special symbol, as follows: If you double-click or right-click on this tray icon and choose ‘Show’, the Bitdefender interface will open on your screen. To fix an issue, click the button next to the detected issue.Īlternatively, look for the small Bitdefender icon in the notification area located at the right end of the taskbar. The displayed status indicates the nature of issues affecting your system. Whenever issues affect your computer’s security, the status that appears on the upper side of the Bitdefender interface changes into red. You are protected if the message You are safe is displayed on the Bitdefender interface. Now that Bitdefender is installed, let’s check its security status, to ensure that it’s protecting your system.ĭouble-click this Desktop shortcut to open the Bitdefender dashboard. Check the security status of your Bitdefender product If Bitdefender is missing from the list of installed programs, read – How to install Bitdefender on Windows.Ģ. Look for the name of your Bitdefender product in the list: Bitdefender Total Security, Bitdefender Internet Security, Bitdefender Antivirus Plus, etc. This will open the list of all the programs installed on your PC. To check if Bitdefender is installed on your computer open Control Panel and look for Bitdefender in the list of installed applications: click the Start button, type in appwiz.cpL and hit Enter on your keyboard. Am I protected? Find out if Bitdefender is protecting your PC
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